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How do I contact DATU for support?You can reach our support team via email at contact@datu.com or call us at 55-75-97-3014.
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Does DATU provide ongoing technical support?Yes, we offer comprehensive support to ensure the success and smooth operation of your fintech solutions.
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What security standards does DATU follow?DATU adheres to the highest international standards, including PCI-DSS 4.0, GDPR, ISO 27001, and regulations from Visa and Mastercard.
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How is sensitive customer data protected?We use advanced encryption and follow strict compliance protocols to secure all customer data during processing and storage.
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Is DATU’s platform scalable?Yes, our cloud-native infrastructure is designed for scalability, enabling businesses to grow and expand regionally or globally with ease.
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How does DATU ensure uptime and availability?Our active-active architecture and 24/7 monitoring guarantee uninterrupted service and high availability across all systems.
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Can DATU customize software to meet my business needs?Yes, DATU specializes in bespoke software solutions, designed to align with your unique operational and business requirements.
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How long does it take to implement DATU’s solutions?Implementation timelines vary depending on the complexity of your requirements, but our modular, API-driven platform ensures fast integration greatly decreasing your time to market.
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How does DATU support international payments?We facilitate real-time international transactions through third parties, enabling payments in over 100 currencies across 190+ countries.
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Are cross-border transactions secure?Absolutely. Our platform complies with global security standards, including PCI-DSS and GDPR, ensuring safe and reliable transactions.
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Does DATU handle regulatory compliance for card issuance?Yes, DATU manages compliance with regulations from card networks like Visa and Mastercard, ensuring seamless and secure operations.
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What types of cards can DATU issue?DATU supports virtual and physical cards for credit, debit, prepaid, and private-label programs, with tokenization for Apple Pay, Google Pay, and Samsung Pay.
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Who can use DATU’s platform?Our platform is designed for entrepreneurs, fintechs, and businesses of all sizes seeking scalable and secure financial technology solutions, with a dynamic pricing model that adapts to what you really need.
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What services does DATU provide?DATU offers tailored fintech solutions, including card issuance and processing, banking services, merchant solutions, cross-border payments, software development and implementation such as our Cashflow and invoicing platform or Onboarding system trusted by banks.
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